Principles of Good Administration


01 - Transparency


02 - Lawfulness


03 - Absence of discrimination


04 - Proportionality


05- Equality


06 - Absence of abuse of power


07 - Impartiality


08 - Fairness


09 - Courtesy


10 - Accountability


11 - Right to be heard


12 - Right of defence


13 - Right to information


14 - Reasonable time limit for taking decisions


15 - Duty to state the grounds of decisions


16 - Indication of appeal possibilities


17 - Notification of the decision without delay


18 - Protection of personal data