OIC Ombudsman Association

Acknowledging the historic significance of the Institution of Ombudsman, the Council of Foreign Ministers of Organization of Islamic Cooperation (OIC) Member States in its 39th Session, held at Djibouti, Republic of Djibouti on 15-17th November 2012, felt the need to promote and strengthen this Institution in the Islamic World and, therefore, a Resolution (Resolution No: 4/39-ORG) was adopted:

“. . . to establish Networking of Ombudsman Offices in the OIC Member States to promote sharing of expertise and best practices in complaint handling skills, speedy handling of public grievances, capacity building of Ombudsman institutions in Islamic world; . . “

The OIC Ombudsmen Association came into existence on 29th April 2014. The OICOA is a non-profit organization designed to promote and strengthen the institution of Ombudsman through closer interaction in OIC Member States.


The OICOA endeavors to achieve its objectives laid down as under;

  • Developing professionalism in the discharge of functions of an Ombudsman.
  • Encouraging and supporting research and study regarding Islamic values and Ombudsman through collecting, storing and disseminating information and research data pertinent to them.
  • Facilitating exchange of information and experiences, through various means of communication, among the Ombudsman institutions.
  • Organizing, sponsoring, and supervising periodic Conferences/Meetings of the Ombudsmen of the Islamic States.
  • Entering into agreements with other international organizations and bodies working for the cause of Ombudsmanship and human rights.
  • Enhance interaction amongst member institutions.
  • Safeguard the rights of expatriate workers.
  • Identifying and undertaking such other matters as are necessary to further the above objectives of the OICOA.


The Association comprises 33 members.

Competent Authorities of the OICOA

The OICOA’s competent authorities are the General Assembly, Board of Directors and the Secretariat.

General Assembly is the highest decision making body of the OICOA. The Board of Directors is the governing body of the OICOA and manages, controls and directs the affairs and property of the OICOA. Secretariat of the OICOA is located in Islamabad, Pakistan. It is headed by the Secretary General who is an elected Member / Ombudsman. A full time Executive Secretary manages the affairs of the Secretariat under the guidance of Secretary General.